Privacy Policy

General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
Your data are collected firstly by you providing them to us. This could, for example, be data you enter into a contact form.

Other data are collected automatically or after your consent when you visit the website by our IT systems. These are mainly technical data (e.g., internet browser, operating system, or time of the page view). The collection of these data occurs automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of these data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this, as well as for further questions on the topic of data protection, you can contact us at any time at the address given in the imprint.

Analysis Tools and Third-party Tools
When visiting this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website are stored on the host’s servers. This primarily involves IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The use of the host is for the purpose of fulfilling our contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will process your data only to the extent necessary to fulfill its performance obligations and to follow our instructions regarding these data.

We use the following host:

1&1 IONOS SE
Elgendorfer Str. 57
56410 Montabaur

Conclusion of a Contract for Order Processing
To ensure processing in compliance with data protection regulations, we have entered into a contract for order processing with our host.

3. General Notes and Mandatory Information

Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the Responsible Entity
The responsible entity for data processing on this website is:

TRULLI E MASSERIE FRANCO-BELGE S.R.L.

Postal Code City: 72015
Country: FASANO
Managing Director: GIUSEPPE LIUZZI

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Duration
Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons cease to apply.

Notice Regarding Data Transfer to the USA
On our website, tools from companies based in the USA are integrated. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We point out that the USA is not a secure third country in the sense of EU data protection law. US companies are obliged to release personal data to security authorities without you as the data subject being able to take legal action against it. It cannot be ruled out that US authorities (e.g., intelligence services) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Specific Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED TO CONDUCT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right to Complain to the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability
You have the right to have data, which we process automatically based on your consent or in fulfillment of a contract, handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient, and the purpose of the data processing and, if necessary, a right to correction or deletion of these data. For this as well as further questions on the topic of personal data, you can contact us at any time at the address given in the imprint.

Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. For this, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need them to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to Promotional Emails
The use of contact data published within the framework of the imprint obligation for the transmission of advertising and informational materials not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

5. Analysis Tools and Advertising

Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of stay, operating systems used, and the origin of the user. These data may be summarized by Google in a profile that is associated with the respective user or their device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to and stored on a server of Google in the USA.

The use of this analysis tool is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. If corresponding consent was requested (e.g., consent to store cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information on how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order Processing
We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage Duration
Data stored by Google at the user and event level that are linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) are anonymized or deleted after 14 months. More details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=en

Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available with Google (e.g., location data and interests) (audience targeting). As the website operator, we can quantitatively evaluate this data by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of Google Ads is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing its services and products as effectively as possible.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Google Remarketing
This website uses the features of Google Analytics Remarketing. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Remarketing analyzes your user behavior on our website (e.g., clicking on certain products) to categorize you into specific advertising target groups and then display suitable advertising messages when you visit other online offers (remarketing or retargeting).

Moreover, the advertising target groups created with Google Remarketing can be linked with Google’s cross-device functions. This way, interest-based, personalized advertising messages, which have been adapted to you based on your previous usage and surfing behavior on one device (e.g., mobile phone), can also be displayed on another of your devices (e.g., tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of Google Remarketing is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing its products as effectively as possible. If corresponding consent has been requested, processing is carried out exclusively based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Further information and Google’s privacy policy can be found at: https://policies.google.com/technologies/ads?hl=en.

Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification.

The use of Google Conversion Tracking is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising. If corresponding consent has been requested (e.g., consent to store cookies), processing is carried out exclusively based on Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

More information about Google Conversion Tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Facebook Pixel
This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data are also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to enable the placement of ads on pages within Facebook as well as outside of it. We as the website operator have no control over this use of the data.

The use of Facebook Pixel is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If the corresponding consent was requested (e.g., consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Further information on protecting your privacy can be found in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing feature „Custom Audiences“ in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

5. Plugins and Tools

Google Fonts
We use what are known as Google Fonts from Google Inc. (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for the uniform display of fonts. However, we load the Google Fonts locally from our web server. At no time is a connection made to Google’s servers to load Google Fonts. Accordingly, there is no collection and storage of your data by Google.

6. Booking

Booking Process Redirect to Fianco

On our website https://fiancoafianco.eu/, for the convenience of our users, we facilitate the booking of accommodations by redirecting them to Fianco’s dedicated booking platform. This redirection is part of our commitment to providing a seamless booking experience.

When a user selects to book accommodation through our website, they are redirected to Fianco’s booking platform. The actual booking process, including the collection of personal and payment information, is then handled entirely by Fianco.

In this arrangement, a booking contract is established directly between the user and Fianco once the user completes the booking process on Fianco’s platform. Personal data such as names, addresses, email addresses, payment details, and phone numbers are collected by Fianco for the purpose of processing the booking.

We have ensured that Fianco’s platform maintains high standards of data protection and privacy. However, users are encouraged to review Fianco’s privacy policy and terms of service to understand how their data will be handled.

The purpose of this data collection by Fianco is to facilitate a smooth booking process, confirm reservations, and provide necessary customer support.

Data is retained by Fianco as per their data retention policy and is deleted when it is no longer necessary for the purpose for which it was collected.

Our redirection to Fianco’s booking platform is based on our commitment to providing an efficient and reliable booking process. Users have the option to review the terms and privacy policies on Fianco’s website for more detailed information about their data processing practices.